Your privacy is important to us. This privacy statement explains the personal data ITK Soluciones processes, how ITK Soluciones processes it, and for what purposes.
ITK Soluciones offers a wide range of products, including software, software as a service, and services to help operate enterprises worldwide,.
References to ITK Soluciones products in this statement include ITK Soluciones services, websites, apps, software, servers, and devices.
Please read the product-specific details in this privacy statement, which provide additional relevant information. This statement applies to the interactions ITK Soluciones has with you and the ITK Soluciones products listed below, as well as other ITK Soluciones products that display this statement.
If you have a privacy concern, complaint, or question for the ITK Soluciones Chief Privacy Officer, please contact us by the form in https://itksoluciones.com
Personal data we collect
ITK Soluciones collects data from you, through our interactions with you and through our products. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our products. The data we collect depends on the context of your interactions with ITK Soluciones and the choices you make, including your privacy settings and the products and features you use. We also obtain data about you from third parties.
You have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Many of our products require some personal data to provide you with a service. If you choose not to provide data required to provide you with a product or feature, you cannot use that product or feature.
Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you’re using, we may have to suspend or cancel it. We will notify you if this is the case at the time. Where providing the data is optional, and you choose not to share personal data, features like personalization that use such data will not work for you.
How we use personal data
ITK Soluciones uses the data we collect to provide you with rich, interactive experiences. In particular, we use data to:
a• Provide our products, which includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request.
• Improve and develop our products.
• Personalize our products and make recommendations.
• Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.
We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.
In carrying out these purposes, we combine data we collect from different contexts (for example, from your use of two ITK Soluciones products) or obtain from third parties to give you a more seamless, consistent, and personalized experience, to make informed business decisions, and for other legitimate purposes.
Our processing of personal data for these purposes includes both automated and manual (human) methods of processing.
Reasons we share personal data
We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorized. We also share data with ITK Soluciones-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights and property of ITK Soluciones and its customers.
How to access and control your personal data
You can also make choices about the collection and use of your data by ITK Soluciones. You can control your personal data that ITK Soluciones has obtained, and exercise your data protection rights, by contacting ITK Soluciones or using various tools we provide. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law. How you can access or control your personal data will also depend on which products you use. For example, you can:
- Control the use of your data for personalized advertising from ITK Soluciones by visiting our opt-out page.
- Choose whether you wish to receive promotional emails, SMS messages, telephone calls, and postal mail from ITK Soluciones.
Not all personal data processed by ITK Soluciones can be accessed or controlled via the tools above. If you want to access or control personal data processed by ITK Soluciones that is not available via the tools above or directly through the ITK Soluciones products you use, you can always contact ITK Soluciones at the address by using our web form.
Cookies and similar technologies
We also use “web beacons” to help deliver cookies and gather usage and performance data. Our websites may include web beacons, cookies, or similar technologies from third-party service providers.
Products provided by your organization—notice to end users
If you use a ITK Soluciones product with an account provided by an organization you are affiliated with, that organization can:
- Control and administer your ITK Soluciones product and product account, including controlling privacy-related settings of the product or product account.
- Access and process your data, including the interaction data, diagnostic data, and the contents of your communications and files associated with your ITK Soluciones product and product accounts.
When you use social features in ITK Soluciones products, other users in your network may see some of your activity. To learn more about the social features and other functionality, please review documentation or help content specific to the ITK Soluciones product. ITK Soluciones is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.
When you use a ITK Soluciones product provided by your organization, ITK Soluciones’s processing of your personal data in connection with that product is governed by a contract between ITK Soluciones and your organization. ITK Soluciones processes your personal data to provide the product to your organization and you, and in some cases for ITK Soluciones’s business operations related to providing the product as described in product tutorials and documentation. As mentioned above, if you have questions about ITK Soluciones’s processing of your personal data in connection with providing products to your organization, please contact your organization.
ITK Soluciones account
With a ITK Soluciones account, you can sign in to ITK Soluciones products, as well as those of select ITK Soluciones partners. Personal data associated with your ITK Soluciones account includes credentials, name and contact data, payment data, device and usage data, your contacts, information about your activities, and your interests and favorites. Signing in to your ITK Soluciones account enables personalization and consistent experiences across products and devices, permits you to use cloud data storage, allows you to make payments using payment instruments stored in your ITK Soluciones account, and enables other features.
There are three types of ITK Soluciones account:
- When you create your own ITK Soluciones account tied to your personal email address, we refer to that account as a personal ITK Soluciones account.